Privacy Policy

Last updated: June 04, 2025

This Privacy Policy explains how Radio-Service, an independent provider of radio broadcasting, streaming, and podcasting services with no brand affiliations, handles your information when you use our services. It also outlines your privacy rights and legal protections.

Interpretation and Definitions

Interpretation

Terms with capitalized letters have specific meanings defined below, applicable in both singular and plural forms.

Definitions

For this Privacy Policy:

• Account means a unique profile created for you to access our services or specific features.
• Affiliate refers to an entity that controls, is controlled by, or shares common control with a party, where "control" means owning 50% or more of voting shares or equity.
• Company (referred to as "Radio-Service," "We," "Us," or "Our") is Radio-Service, located at 5310 Turtle Creek Dr, North Carolina 28037, USA.
• Cookies are small files stored on your device by a website, tracking browsing activity and other data.
• Device includes any tool used to access our services, like a computer, smartphone, or tablet.
• Personal Data is information that identifies or can identify an individual.
• Service encompasses our website and related broadcasting, streaming, and podcasting offerings.
• Service Provider is any person or entity processing data on our behalf to support or analyze our services.
• Usage Data is data collected automatically, such as visit duration or device details.
• Website refers to Radio-Service, accessible at radio-service.com.
• You refers to the individual or entity using our services.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

When you use our services, we may ask for identifiable information to contact or recognize you, including:

• Email address
• First and last name
• Phone number
• Address, State, ZIP/Postal code, City
• Usage Data

Usage Data

We automatically collect Usage Data, such as your device’s IP address, browser type, visited pages, visit date and time, time spent on pages, and diagnostic data. For mobile access, this may include device type, unique ID, mobile OS, and browser type.

Tracking Technologies and Cookies

We use cookies and tracking tools (e.g., beacons, tags, scripts) to enhance and analyze our services. These include:

• Cookies or Browser Cookies: Small files on your device. You can block cookies via browser settings, though this may affect service functionality.
• Web Beacons: Small files in our services or emails to monitor actions, like page visits or email opens.

We use Session (cleared when you close your browser) and Persistent (stay until deleted) Cookies for:

• Necessary Cookies: Support essential features, like user login (Session, managed by us).
• Acceptance Cookies: Record your cookie consent (Persistent, managed by us).
• Functionality Cookies: Save preferences, such as login details (Persistent, managed by us).

For more on cookies, see our Cookies Policy or email [email protected].

Use of Your Personal Data

We may use Personal Data to:

• Deliver and maintain our services, including tracking usage patterns.
• Manage your account and access to service features.
• Fulfill contracts, like providing requested broadcasting or streaming services.
• Contact you via email, phone, SMS, or app notifications about service updates or inquiries.
• Share news, promotions, or details about related services, unless you opt out.
• Handle your requests and inquiries.
• Facilitate business transfers, such as mergers or asset sales.
• Analyze data, track trends, and enhance services, marketing, and user experience.

We may share your personal information with:

• Service Providers: To analyze, monitor, or contact you about our services.
• Affiliates: Bound by this Privacy Policy.
• Business Partners: To provide products, services, or promotions.
• Other Users: If you share information in public areas.
• With Your Consent: For other purposes with your permission.

Retention of Your Personal Data

We keep Personal Data only as long as needed for the purposes described here, including legal obligations, dispute resolution, or policy enforcement. Usage Data is retained briefly, except when required for security, functionality, or legal purposes.

Transfer of Your Personal Data

Your data may be processed at our facilities or other locations, possibly outside your jurisdiction where data protection laws vary. By providing data, you agree to these transfers. We ensure your data is handled securely with appropriate safeguards.

Delete Your Personal Data

You can request deletion of your Personal Data. If you have an account, you can update or delete information in your account settings. Otherwise, contact us to access, correct, or remove your data. We may retain some data for legal or lawful purposes.

Disclosure of Your Personal Data

Business Transactions

During mergers, acquisitions, or asset sales, your Personal Data may be transferred, with notice and a new Privacy Policy provided.

Law Enforcement

We may disclose your data if legally required or in response to valid public authority requests.

Other Legal Requirements

We may share data to meet legal obligations, protect our rights or property, prevent misconduct, ensure user safety, or address legal liability.

Security of Your Personal Data

We use industry-standard methods to protect your data, but no online transmission or storage is fully secure. We cannot guarantee complete security.

Children's Privacy

Our services are not designed for individuals under 13. We do not knowingly collect data from children under 13. If a child has provided data, parents or guardians should contact us to remove it. We may require parental consent for data processing where legally required.

Links to Other Websites

Our website may include links to third-party sites we do not control. We recommend checking their privacy policies, as we are not responsible for their content or practices.

Changes to this Privacy Policy

We may revise this Privacy Policy, notifying you via email or a website notice before changes take effect. The "Last updated" date will reflect the latest update. Please review periodically, as changes apply upon posting.

Contact Us

For questions about this Privacy Policy, reach out to us:

• By email: [email protected]
• By phone: +1(888) 642-9554 or +1(833) 249-2989
• By mail: 5310 Turtle Creek Dr, North Carolina 28037, USA